Shaping care with human insights.
Improve the quality of your care with an independent customer experience partner. Schedule a call today to find out more.
Change human services
for the better
felicx is an independent customer experience (CX) partner and subscription-based service that measures customer satisfaction and helps organisations improve the quality of their service.
Why use felicx?
Find out how to improve your performance with accurate data.
What can you achieve with felicx?
Record and reflect on honest feedback
Boost performance and improve quality of care
policies in data
Good policies are based on accurate and up-to-date research. Arm yourself with the knowledge to create policies that support and advocate for the customer while adhering to government regulations.
Secure and private
Meet and exceed compliance
Schedule a chat today.
Who is felicx?
We were founded by a group of compassionate human services experts who believe measuring CX accurately and continuously is the only way to truly know how people experience care.